FAQ (Frequently Asked Questions)
Just a few easy steps really, register your basic information via CREATE ACCOUNT button and our team will send you log in details after reviewing your details, usually within 24 hours.
To set up B2B account, We require additional information from you for due diligence purposes. In order to establish a B2B account with us, it is necessary to provide business details to our accounting department, which must verify that your business is legitimate and complies with all legal and tax obligations. If you wish to proceed with opening a B2B account, please email accounting@arufel.com, and they will provide you with the account opening procedure. This process typically takes 48 hours. If you would like any help with process, please feel free to discuss with our team members Contact – Arufel s.r.o.
Once you receive the log in details, it`s pretty simple – You can browse all the categories and products, you can see basic details ie. EAN code, Pack, Pallet quantity and more. You see the product of interest, please select number of pallets you are interested in and add it to cart. You can add as many products as you like. Once you are done and wish to get quotation, please proceed to check out.
If Delivery address is different than your billing details, please click the option SHIP TO A DIFFERENT ADDRESS, if you wish, you can only add Postcode of the city of delivery. Getting details right is crucial to receive correct price for your order.
If you can’t find what you’re looking for, please speak with one of our team members to find the best option for you Contact – Arufel s.r.o.
Since 2015, we have built a very complex and reliable chain of supply, therefore our portfolio consist of many origins, not just Slovak but to name a few Polish, Hungarian, Ukraine, Czech, German, Spanish, Italian, Serbian, American, Thai, Japan and many many more.
Once you place your Order Quotation Request via our Catalog, you will receive Quotation with all the information including prices, MOQ, Min Expiry Dates and costs involved, usually within 24 hours. Once we agree on all the details and costs, we will start preparing your order as per agreed terms. As we work with factories, forecasts are the best way for “large” business.
Our payments terms are 20% by bank transfer on pro-forma and balance 80% by bank transfer 24 hours before loading from our warehouse or before unloading the goods at customer’s place – It is possible to discuss individual terms with our Directors once your account is opened.
Please, be advised – we do not accept:
– LOC or Escrow payments.
– Unloading on Confirmation of Payment, transfer must be visible in our account
We accept : EUR, USD, CZK or PLN.
We can combine FTL of various items for you. For instance, road transport typically handles around 25-33 pallets (up to 24 tonnes), depending on how heavy each pallet is. We have a lot of SKUs available on the floor, but some are only to order or ordered less frequently, which can impact lead times. To keep it simple, you can order just one pallet of a product, but going for FTL with a single SKU is often the quickest and most cost-effective choice.
There are quite a few reasons for this, just to highlight some :
– The pricing strategies of competitors, manufacturers, distributors…
– The global situation is constantly evolving, which means prices and availability are also fluctuating…
– There’s a big difference between ordering 1 pallet versus 500 pallets…
– It matters a lot if a product needs a sticker placed in a specific spot, whether it’s done by machine or hand, or if a new sleeve is needed, and so on…
There are many factors to be considered, but you can count on us to always aim to provide the best prices and services for our B2B partners.
Yes we do, this is our area of expertise since 2015. With the operation of a large logistics center and warehouse in the heart of Europe, we are equipped with multiple labeling and repackaging lines for all the products we provide. We have the capability to label and repackage a variety of items, including cans, bottles, jars, confectionery products, chocolate bars, and bags of crisps—essentially any product you require.
We maintain an in-house department dedicated to this service, where we design labels tailored to your products. Once you approve the design, we proceed with printing. Since this process is conducted internally, it is efficient, and adjustments can be made as often as necessary. Each product, due to its unique shape and size, requires a specific sticker size, and we will recommend the most suitable option to ensure that your products present a professional appearance.
To get a correct price quotation, please go to Shipping Cart and add labelling service to your order.
Absolutely! All means of transports are organised by our professional in house Transport department. We provide global shipping for our B2B partners and can get products to you by road, sea, or air. Just make sure to give us the shipping details when you place your order, and our team will ensure you have a hassle-free international shipping experience.
Regrettably, this option is exclusively available to partners with whom we have collaborated for over 18 months. Nevertheless, we are open to discussing the use of your preferred transporter, contingent upon due diligence.
All the orders shipped from us within EU are accompanied by:
– CMR
– Delivery note of ours
– Your delivery note, in case we are shipping to your client
NB: All the documents need to be stamped, dated and signed upon delivery.
For outside of EU shipping :
– All supporting paperwork required for smooth import on your side
– EUR 1 certificate – Depends on products Origin
– Sea Way Bill
– OBL on request
We are always on a look out for new and reliable partners. Do you have interesting product and reliable supply? Please get in touch with our CEO Michal Gima – michal@arufel.com or via Whatsapp +421 903 256 625
Good Question, which should be always asked.
Our company has been trading since year 2015, same owners, same location.
Below is some links which may help you :
FinStat – online platform that allows for comprehensive analysis of Slovak companies
Arufel s.r.o. – zisk, tržby, hospodárske výsledky a účtovné závierky
Linkedin
https://www.linkedin.com/company/arufel
Google
Arufel s.r.o. – Google Maps
Our accounting department can supply you with documents confirming Legal status of Arufel s.r.o.
Visit Us personally or feel free to arrange a videocall so you can see stocks and our Warehouse.